Customer support and success jobs in Japan

35 open jobs, 4 posted in the last 7 days and 2 remote. Updated 12 October 2026. Every job links to the employer's own page.

Hiring most: Agoda (8), Datadog (5), ServiceNow (3), Asana (2), Zscaler (2). Skills named most often: Stakeholder management (50%), Customer success (46%), Roadmapping (18%), Negotiation (18%), Team leadership (18%), SQL (14%). Most roles are mid level. This page covers customer support and customer success roles.

Newest openings

• Analyst, Customer SuccessNielsenIQ · Honcho Nakano-ku Tokyo, 13, JP · posted 12 Oct 2026
• Senior Account Manager, Japan Financial Institution Partnerships (Tokyo-based)Agoda · Tokyo, Tokyo, Japan · posted 7 Oct 2026
• Agoda Supply - Strategic Account Manager opportunities (Tad Ikai's LinkedIn post)Agoda · Tokyo, Japan · posted 5 Oct 2026
• Customer Success Manager — Japanese & Korean Speaking (Remote)Dropbox · Remote - Japan · posted 5 Oct 2026
• Customer Success Manager - Named AccountsAsana · Tokyo · posted 30 Sep 2026
• Strategic Account Manager B2B - Tokyo, JapanAgoda · Tokyo, Japan · posted 28 Sep 2026
• Dedicated Support Engineer - TokyoOpenAI · Tokyo, Japan · posted 25 Sep 2026
• Senior Customer Success Engineer, JapanGitLab · Remote, Japan · posted 15 Sep 2026
• Manager, Technical Support EngineeringZscaler · Tokyo, JPN · posted 11 Sep 2026
• Senior Product Support EngineerZscaler · Tokyo, JPN · posted 9 Sep 2026
• Senior Manager, Customer SuccessServiceNow · Tokyo, JP · posted 7 Sep 2026
• Senior Cloud Support EngineerSnowflake · JP-Tokyo · posted 3 Sep 2026
• Customer Service Partner Operations Manager, Mandarin Speaking (Tokyo Based)Airbnb · Tokyo, Japan · posted 2 Sep 2026
• Product Support EngineerUiPath · Tokyo · posted 1 Sep 2026
• Strategic Account Manager - TokyoAgoda · Tokyo / Osaka · posted 28 Aug 2026
• Customer Success Engineer/ Sr Customer Success EngineerRubrik Job Board · Tokyo, Japan · posted 25 Aug 2026
• Technical Escalations Engineer II (RUM) - APJDatadog · Seoul, South Korea; Sydney, Australia; Tokyo, Japan · posted 19 Aug 2026
• Partner Account ManagerEverpure · Tokyo, Japan · posted 19 Aug 2026
• Customer Success Manager, Scaled AccountsAsana · Tokyo · posted 14 Aug 2026
• Partner Account ManagerCelonis · Tokyo, Japan · posted 13 Aug 2026
• Service Account Manager / Product AdvisorEverpure · Tokyo, Japan · posted 4 Aug 2026
• Technical Escalations Engineer II (Revenue and Cost Management) - APJDatadog · Seoul, South Korea; Sydney, Australia; Tokyo, Japan · posted 30 Jul 2026
• Manager, Technical Support - 11750Coupa · Tokyo, Japan · posted 27 Jul 2026
• Customer Success ManagerMongoDB · Japan · posted 27 Jul 2026
• Technical Support EngineerAdyen · Tokyo · posted 22 Jul 2026
• Partner Account ManagerServiceNow · Tokyo, JP · posted 22 Jul 2026
• SMB Account ManagerBlock · Tokyo, Japan · posted 10 Jul 2026
• Customer Success ExecutiveServiceNow · Tokyo, JP · posted 7 Jul 2026
• Senior Strategic Account Manager (Tokyo-based)Agoda · Tokyo, Japan · posted 29 Jun 2026
• Manager II, Premier Support EngineeringDatadog · Tokyo, Japan · posted 18 May 2026
• Account Onboarding Specialist - Tokyo, Japan (6 Month Contract)Agoda · Tokyo, Japan · posted 12 Jan 2026
• Partner Onboarding Specialist - Tokyo, Japan (6 Month Contract)Agoda · Tokyo, Japan · posted 12 Jan 2026
• Strategic Account Manager - Tokyo / OsakaAgoda · Tokyo / Osaka · posted 17 Apr 2025
• Technical Support Engineer IIDatadog · Tokyo, Japan · posted 13 Apr 2025
• Customer Success AssociateDatadog · Tokyo, Japan · posted 7 Jun 2024

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Questions

How many customer support and success jobs in Japan are open right now?

35 on 12 October 2026, of which 4 were posted in the last 7 days and 2 are remote.

Which employers are hiring for customer support and success jobs in Japan?

The most openings are at Agoda (8), Datadog (5), ServiceNow (3), Asana (2), Zscaler (2).

Which skills do customer support and success jobs in Japan ask for most?

Counted from 28 postings with a description: Stakeholder management (50%), Customer success (46%), Roadmapping (18%), Negotiation (18%), Team leadership (18%), SQL (14%).

How do I find the customer support and success jobs in Japan that fit me?

Set your level, location and skills on SkillFit Jobs and each job gets a match score out of 100 with the reasons. It is free and needs no sign-up.