Manager and director customer support and success jobs

102 open jobs, 17 posted in the last 7 days and 33 remote. Updated 12 October 2026. Every job links to the employer's own page.

Hiring most: Datadog (10), Agoda (6), Airbnb (6), Cloudflare (6), Stripe (5). Skills named most often: Stakeholder management (64%), Team leadership (51%), Customer success (49%), Roadmapping (20%), Employee relations (20%), Project management (15%). Most roles are manager and above.

Newest openings

• Support Manager II, Finance SystemsGrab · Petaling Jaya, MY · posted 12 Oct 2026
• Director, Customer Success & ServiceOni · Oxford (On-site) · posted 12 Oct 2026
• BUSINESS VALUATION AND LITIGATION SUPPORT MANAGERZagreb Global Group LLC · Remote · United States · posted 12 Oct 2026
• Customer Onboarding ManagerBucketlist Rewards · Remote · Canada · posted 12 Oct 2026
• Founding Head of Client SuccessPurpleBinder.app · Remote · United States · posted 12 Oct 2026
• Senior Manager, Customer CareToast · Chennai · posted 11 Oct 2026
• Manager, Customer Support TechnologyAdyen · Amsterdam · posted 9 Oct 2026
• Incident and Escalations Manager 3 - US-WestDatadog · Denver, Colorado, USA; San Francisco, California, USA · posted 9 Oct 2026
• Manager, Customer Success (San Francisco or Denver)Datadog · Denver, Colorado, USA; San Francisco, California, USA · posted 9 Oct 2026
• Manager Customer SupportRubrik Job Board · Cork, Ireland · posted 9 Oct 2026
• Manager, Customer Success - Pub SecUiPath · Remote-Washington, D.C. · posted 9 Oct 2026
• Manager, Support Engineering (AMER)GitLab · Remote, Canada; Remote, United States · posted 8 Oct 2026
• Customer Experience Manager, Executive OfficeRobinhood · Denver, CO; Westlake, TX · posted 8 Oct 2026
• Senior Manager, Customer Success Management (Armis)ServiceNow · London, GREATER LONDON, GB · posted 8 Oct 2026
• Customer Experience Team Manager - Chinese Team (based in Foshan)Agoda · Foshan, China · posted 7 Oct 2026
• Manager, Assigned Support Engineering (EMEA)GitLab · Remote, United Kingdom · posted 5 Oct 2026
• Senior Research Manager, Customer SuccessNielsenIQ · Chicago, IL, US · posted 5 Oct 2026
• Customer Success Field Operations DirectorCoupa · New York, New York, United States · posted 2 Oct 2026
• Senior Manager, Vendor Operations & Customer SupportAirbnb · Dublin, Ireland · posted 1 Oct 2026
• Support Manager - 3rd ShiftElastic · United States · posted 1 Oct 2026
• Senior Research Director, Customer Success - AutomotiveNielsenIQ · Toronto, ON, CA · posted 1 Oct 2026
• Staff Escalation ManagerSnowflake · CA-Ontario-Toronto · posted 1 Oct 2026
• Critical Support Manager - EscalationsStripe · Seattle or San Francisco · posted 1 Oct 2026
• Product Support ManagerStripe · Singapore · posted 29 Sep 2026
• Policy Manager, Consults and EscalationsAirbnb · Singapore · posted 28 Sep 2026
• Customer Experience Manager - Hebrew SpeakingCloudflare · Hybrid · posted 28 Sep 2026
• Manager, Customer SuccessAsana · San Francisco · posted 25 Sep 2026
• Senior Manager, Account Manager | Mid-MarketRamp · New York, NY (HQ) · posted 23 Sep 2026
• Manager II, Customer Care - GuestToast · Omaha, NE · posted 23 Sep 2026
• Staff, Escalations ManagerTwilio · Remote - Spain · posted 22 Sep 2026
• Regional Customer Service Manager - Operations (Based in Kuala Lumpur)Agoda · Kuala Lumpur · posted 21 Sep 2026
• Manager, Analytics, Customer ExperienceDoorDash USA · San Francisco, CA; Sunnyvale, CA; Seattle, WA; New York, NY; Chicago, IL; Austin, TX · posted 21 Sep 2026
• Director, Priority Support Engineering EMEASnowflake · GB-London · posted 21 Sep 2026
• Senior Manager, Customer SuccessTwilio · Remote - Australia · posted 21 Sep 2026
• Regional Customer Service Manager (Based in Yokohama)Agoda · Yokohama · posted 20 Sep 2026
• Manager, Customer Success (Spanish Speaking)Datadog · Boston, Massachusetts, USA · posted 20 Sep 2026
• Director, Mid Market Customer SuccessAbnormal · Remote - USA · posted 17 Sep 2026
• Escalation ManagerEverpure · Bangalore, India · posted 17 Sep 2026
• Manager, Digital Customer SuccessLaunchDarkly · Remote - US · posted 17 Sep 2026
• Manager, Customer Success EnterpriseStripe · Atlanta, GA; Chicago, IL · posted 17 Sep 2026
• Manager, Customer Success ManagerStripe · Chicago · posted 17 Sep 2026
• Manager, Customer Success PlatformsStripe · NYC · posted 17 Sep 2026
• Director, Enterprise Customer SuccessDatadog · Dublin, Ireland · posted 14 Sep 2026
• Manager, Technical Support (London, United Kingdom)Figma · London, England · posted 14 Sep 2026
• Incident and Escalation Manager, EMEADatadog · Dublin, Ireland; Paris, France · posted 11 Sep 2026
• Senior Manager, Strategic Account ManagerDelivery Hero · Bangsar South, MY · posted 11 Sep 2026
• Senior Manager, Customer SuccessNielsenIQ · Pasig City, 00, PH · posted 11 Sep 2026
• Manager, Technical Support EngineeringZscaler · Tokyo, JPN · posted 11 Sep 2026
• Principal GTM Onboarding ManagerZoomInfo Technologies LLC · Bethesda, Maryland, United States; Vancouver, Washington, United States; Waltham, Massachu · posted 10 Sep 2026
• Senior Revenue Operations Support Manager, SingaporeCloudflare · Hybrid · posted 9 Sep 2026
• Customer Experience Team Manager - English Team (Based in Kuala Lumpur)Agoda · Kuala Lumpur · posted 8 Sep 2026
• Manager, Solutions Support Engineering - São PauloWiz, Inc. · Remote - Brazil · posted 8 Sep 2026
• Senior Manager, Customer SuccessServiceNow · Tokyo, JP · posted 7 Sep 2026
• Senior Manager, Escalation ManagementTwilio · Remote - US · posted 3 Sep 2026
• Customer Service Partner Operations Manager, Mandarin Speaking (Manila Based)Airbnb · Manila, Philippines · posted 2 Sep 2026
• Customer Service Partner Operations Manager, Mandarin Speaking (Seoul Based)Airbnb · Seoul, Korea · posted 2 Sep 2026
• Customer Service Partner Operations Manager, Mandarin Speaking (Singapore Based)Airbnb · Singapore · posted 2 Sep 2026
• Customer Service Partner Operations Manager, Mandarin Speaking (Tokyo Based)Airbnb · Tokyo, Japan · posted 2 Sep 2026
• Associate Director - Strategic Projects, White Label, Customer Experience Group (Based in Bangkok, Thailand | Relocation Provided)Agoda · Bangkok · posted 1 Sep 2026
• Director of Product, Customer CareLyft · New York, NY; San Francisco, CA · posted 1 Sep 2026

Showing the newest 60 of 102. See them all, ranked for you.

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Questions

How many manager and director customer support and success jobs are open right now?

102 on 12 October 2026, of which 17 were posted in the last 7 days and 33 are remote.

Which employers are hiring for manager and director customer support and success jobs?

The most openings are at Datadog (10), Agoda (6), Airbnb (6), Cloudflare (6), Stripe (5).

Which skills do manager and director customer support and success jobs ask for most?

Counted from 92 postings with a description: Stakeholder management (64%), Team leadership (51%), Customer success (49%), Roadmapping (20%), Employee relations (20%), Project management (15%).

How do I find the manager and director customer support and success jobs that fit me?

Set your level, location and skills on SkillFit Jobs and each job gets a match score out of 100 with the reasons. It is free and needs no sign-up.